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SaaStanak #12: Churn and burn

February

29th

February

29th

18:00 to

21:00

Syskit, Pavletićeva ulica, Zagreb, Croatia

About Event

Join us at SaaStanak #12 @ Syskit: “Churn and Burn,” where we’ll dive into the crucial domain of customer success management, exploring its pivotal role in propelling company growth and ensuring lasting client satisfaction.

​⏱️ Agenda:

​18:00 – Event start

​18:15 – Panel time

​19:15 – Drinks & Networking🍻🍕

​➡️ Speaker – Silvio Rahle, Enterprise Account Executive at Syskit:

​​Bringing extensive enterprise sales experience, Silvio has generated eight-figure revenue and facilitated partnerships with over 500 global clients.

🗣️ More about the panelists:

​➡️ Nikolina Adžić, Customer Success Manager at Syskit:

​​With nearly 15 years of IT experience, Nikolina specializes in nurturing robust client relationships and facilitating seamless onboarding for enterprise clients.

​➡️ Nikolina Pitner Zlatec, Customer Success Team Lead at Determ:

​​With 7 years in Customer Success, Nikolina brings insights into cultivating enduring client partnerships and driving them towards their goals.

​➡️ Filip Ćurković, Customer Success Manager at Oradian:

​​With 9 years in CS and SaaS, Filip has shaped internal CS frameworks and discusses the intersection of customer success and product management.

Speakers

  • Silvio Rahle, Enterprise Account Executive at Syskit
  • Nikolina Adžić, Customer Success Manager at Syskit
  • Filip Ćurković, Customer Success Manager at Oradian
  • Nikolina Pitner Zlatec, Customer Success Team Lead at Determ

 

Moderator

Tina, a curious and energetic optimist, loves bringing IT solutions and products to those in need. Her motivation stems from people, their life stories and interesting career paths. With a lively attitude and a great deal of independence, she brings to life anything she wishes.

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