​Luka Žic, Customer Success Specialist @ Productive

​Anita Peričić, Senior Customer Success Specialist @ ActiveCampaign

​Željko Švedić, Co-founder @ TestDome

​Luka Žic (Productive) and Anita Peričić (ActiveCampaign) will share insights about the role Customer Success plays in shaping Product roadmaps as well as some tips about collating customer feedback while Željko Švedić (TestDome) will talk about their own experience in managing and responding to user suggestions.